ABOUT THE EXPERIENCE
What can I expect from the event?
A once-in-a-lifetime expedition to experience Titanic, the most luxurious ship to ever set sail. Featuring more than 300 artifacts, dramatic room re-creations, never-before-seen 3D views, video animations, and cutting-edge technology, Titanic: An Immersive Voyage tells the story of the RMS Titanic like never before. Witness the ship’s construction, walk her glorious halls, come face-to-face with the Iceberg, and experience its dramatic final moments in our immersive galleries. Titanic: An Immersive Voyage is a powerful emotional retelling of the Titanic story, and includes an unprecedented Virtual Reality tour of the wreck site more than 2.5 miles beneath the sea.
Where is the experience located?
The experience will take place at YZD, 30 Hanover Road, North York, M3K 1L3
Does the experience take place in an indoor or outdoor venue?
This experience is held indoors in an air-conditioned venue.
How long does the experience last?
For you to have an estimate, people usually spend 60-90 min at this experience.
Will food and beverage be available on site for purchase?
Unfortunately, there won't be food or beverage for purchase at this event.
Is there parking available?
There will be parking available.
Will there be additional sessions?
Unfortunately, we cannot guarantee there will be extra dates. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings.
Is there Virtual Reality?
This experience has the option to enjoy virtual reality for guests over 8 years old; please check if your ticket includes it.
Is there a dress code?
There's no defined dress code for this experience; a casual look will be fine.
Will there be merchandise for sale?
Yes! There will be merchandise for sale at the shop. About tickets
Where can I get tickets?
In the Fever App, available on and the
On the
ABOUT TICKETS
Can I purchase tickets at the door?
We will have a box office on site. However, tickets may be sold out by the time you arrive at the event, so we highly recommend you book your tickets in advance in order to guarantee your spot. You can purchase tickets in the Fever App or on the .
Can I transfer my tickets to another person?
No, for this event you won't be able to transfer your tickets to another person.
Do I need to print my ticket?
You can find your ticket in the "Tickets" section of the Fever app (you can download it from the or ). Please remember to log in with the same login method used to make the purchase.
You will also find your QR code in your purchase confirmation email.
I can't find my ticket. What should I do?
You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the or . Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please .
Can I change the date of my ticket? Are refunds allowed?
This experience allows date changes up to 48 hours in advance. If you would like to make the change, please and include the ticket ID associated with your purchase. One of our agents will respond to your request as soon as possible, informing you of the next steps to follow.
No refunds are permitted under any circumstances. For more information, you can consult our .
Can I make a group booking?
If you're looking to book for a large group or arrange a private event, please direct to the Groups section in the event's website.
Do you offer carer tickets?
Guests requiring assistance throughout this experience are entitled to apply for one free pass for their personal assistant/support worker.
For this experience, simply show proof of needing a carer ticket at the entrance and the carer will be allowed in for free.
ABOUT ACCESS TO THE EVENT
Do I need to arrive at the start of my scheduled session?
It is recommended that you arrive at the time stated on your ticket, but you can arrive within the next 30 minutes.
Can I bring animals? Are service dogs allowed?
Unfortunately, no pets are allowed in this event’s location, though we do welcome service animals.
Is the venue accessible?
Yes, the event is being held in an accessible venue.
What are the prohibited items at the experience?
Please do not bring alcohol or anything that may disturb the other patrons.
Is the experience accessible for deaf/visually impaired people?
We are happy to confirm that people with visual or hearing impairments will be able to enjoy this experience.
Will there be strobe lights?
This event will include strobe lights.
Are there chairs available? Can I be seated during the experience/exhibition?
This is a walkthrough experience, but if you need a little rest, you will be able to find some seats for you to have a break.
Will restrooms be available on site?
This venue has restrooms—please ask our staff on site for indications.
Can I take photos or record the experience?
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.
Is there a Lost & Found?
We would recommend to ask the staff at the venue if they have found your belongings. If you cannot ask them on site, please .
Is coat check available?
This venue has coat check—please ask our staff on site for indications.
Is there an age requirement?
All ages are welcome to this experience and the space is accessible for prams/strollers. Kids under 3 years old will be allowed in for free.
Will there be an audio guide?
This experience will include an audio guide in English and French. You will need to download it on your smartphone, so please bring it charged!
